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学 历： |
硕士 |
专 业： |
经济学 |
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关 键 词： |
翻译 |
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性 别： |
女 |
出生日期： |
1972年 |
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户 口： |
北京 |
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2009/11--2010/6：**环线文化传播有限公司（少于50人） |
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所属行业： |
公关/市场推广/会展 |
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翻译部 英语翻译兼总经理助理 |
负责公司中英文资料,来往函件,商务合同，项目方案等笔译.
负责公司对外商务交流, 谈判的现场随同翻译工作.
负责公司的英语报告, 文案撰写,和网站翻译工作.
协助处理总经理的日常工作，完成总经理交代的事宜，完成公司安排的其他辅助性工作.
协助总经理进行行程及会议的安排及重要来宾的接待工作. |
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（海外）2007/6--2009/8：英国***旅行社（50-150人） |
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所属行业： |
酒店/旅游 |
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客服及行政部 客服及行政主管 |
负责为客户提供机票,酒店,旅游等商旅产品的电话咨询与预订服务,及时地满足客人的各种商旅要求,
根据预订部反馈的客户要求进行后续售后服务工作,包括改期,退票,挂失,投诉,协调等事物.
负责商旅预订客户资料库的维护与更新,保证客户档案的完整性和准确性,
协助做好相关文件处理及相关数据的统计分析, |
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2005/8--2007/4：北京**高新技术有限公司（150-500人） |
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所属行业： |
建筑与工程 |
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翻译部 英语翻译兼总经理助理 |
负责公司及项目部的文件,资料及传真的翻译,负责国外相关资料的收集,整理和翻译.
负责公司商业谈判的口译以及外事活动的组织安排,协调国外工程师及技术人员与相关人员的交流.
能流利地与外国客户交流,并具有一定的谈判技巧.
协助处理总经理的日常工作和进行商务性工作,负责公司各部门间的协调沟通管理工作. |
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1999/5--2001/9：土耳其航空公司驻京办事处（少于50人） |
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1996/8--1999/4：澳航驻京办事处（少于50人） |
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所属行业： |
酒店/旅游 |
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（海外）2002/11--2005/6 |
Elite 学院 |
计算机信息管理 |
其他 |
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（海外）2001/10--2002/10 |
约克大学 |
经济学 |
硕士 |
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1992/10--1996/7 |
吉林大学 |
英语 |
本科 |
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2005/1 |
worldspan 预订及票务证书 |
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1997/6 |
国际航协运价及票务证书 |
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1996/12 |
助理翻译证书 |
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英语（精通）： |
听说（精通），读写（精通） |
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英语等级： |
专业八级 |
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技能名称 |
熟练程度 |
使用时间 |
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Administrative Support |
一般 |
24月 |
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Resume
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Yrs.of Experience: |
OVER 10 YEARS |
Mobile Phone: |
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Residency: |
Beijing-Chaoyang |
Email: |
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Degree: |
Master |
Major: |
Economics |
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Gender: |
Female |
Date of Birth: |
1972 |
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Address: |
YangQiao BeiLi, FengTai District, Beijing |
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Postal Code: |
100021 |
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Hukou: |
Beijing |
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I can start: |
immediately |
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Type of Employment: |
Full-time |
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Desired Industry: |
Hospitality/Tourism; Trading/Import & Export; Public Relations/Marketing/Exhibitions; Transportation/Logistic/Distribution; Environmental Protection |
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Desired Location: |
Beijing |
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Desired Salary: |
Negotiable/Month |
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Desired Position: |
Customer Service Supervisor; Trading/Imports&Exports Specialist/Assistant; CEO/GM/President Assistant; English Translator; Admin Manager/Supervisor/Office Manager |
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2009/11--2010/6:** Huan Xian Art and Culture Co. Ltd(<50 people) |
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Industry: |
Public Relations/Marketing/Exhibitions |
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Translation Translator and Interpreter |
Assisted with outside activities, including planning trade shows, attending conferences, coordinating presentation,providing communication, translating
and interpreting,organizing support services to seminars/workshops
Reviewed and translated incoming and outgoing email,correspondenced with the clients
Assisted making travel arrangement for project staff and perform liaison duties with other project offices
Prepared meeting documents/presentations and provided administrative support for general manager |
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(Overseas)2007/6--2009/8:TUI Travel(50-150 people) |
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Industry: |
Hospitality/Tourism |
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Operation Customer Service Executive/Assistant |
Was responsible for loading new contracted flights, all hotels and other
information onto the reservations system, enabled the call centre to
maximise sales and to attract website users to make reservations
Produced travel documents for clients, including itineraries, flight
tickets, hotel vouchers, car hire vouchers, tours and activities
Co-ordinated brochure launch and brochure distribution for travel agents and customers, was involved in maintenance of clients files
Provided admin support to sales manager |
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2005/8--2007/4:Zhenli High Technology Co., Ltd(150-500 people) |
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Industry: |
Architectural Services/Construction |
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Management CEO/GM/President Assistant |
Provided administrative and secretarial support for general manager and
obtained the effective implementation and the realization of his
instruction
Coordinated the relationship between internal departments in order to
ensure them working normally
Assisted with outside activities, including coordinating presentations,
creating brochures, planning trade shows, translating and interpreting |
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1999/5--2001/9:Turkish Airlines(50-150 people) |
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Industry: |
Hospitality/Tourism |
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Sales and marketing Sales Supervisor |
In charge of group sales, compiled reports and statistics to sales manager,
reviewed the effectiveness of past promotions on sales, organised continuous programme for agencies with training in reservation and ticketing as well as sales and product
knowledge
Was responsible to marketing manager to analyse target market and marketing
objectives, made market plans and promotional strategies, organised tours
for agencies to Turkey |
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1996/8--1999/4:Qantas Airways(50-150 people) |
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Industry: |
Hospitality/Tourism |
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Customer Service Customer Service Executive/Assistant |
Worked extensively with customers both face to face, over the phone and via e-mail, involved in all aspects of customer service, including checking
flight availabilities and timings, frequently making and confirming
bookings
Issued tickets, including group tickets, refund tickets, lost tickets, manual tickets and MCO.
Managed frequent flyers’ programme of Qantas, kept long-term customer relationships |
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(Overseas)2002/11--2005/6 |
Elite College |
Computer Science And Technology |
Others |
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(Overseas)2001/10--2002/10 |
The University of York |
Economics |
Master |
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1992/10--1996/7 |
Jilin University |
English |
Bachelor |
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2004/1--2004/2 |
Worldspan |
Reservation and Ticketing |
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1999/2--1999/2 |
Turkish Airlines |
Fare Calculation |
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1998/3--1998/3 |
Qantas Airways |
Taking off and Flying HIgher |
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1997/4--1997/4 |
IATA |
Fare and Ticketing |
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English(Excellent): |
Listening&Speaking(Excellent) , Reading&Writing(Excellent) |
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Grade of English: |
TEM 8 |
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Skill Name |
Skill Level |
Experience |
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Administrative Support |
Basic |
24Month |
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